Applause 2017-10-20T10:09:57+00:00

PATIENT STORIES

James River family dentistry is a wonderful place. The staff are professional and they make what can be an unpleasant experience rather enjoyable. I highly recommend this practice!
Shane
This is by far the most knowledgeable and friendly office I’ve been to! The office is beautiful and the staff are excellent! 2 thumbs up! 5 stars and a sugar free cookie.
Tiffany
Great staff!! Ally is very thorough and the best hygienist I have ever had. It shows that she has a passion for her work. Dr. Marci is excellent, sincere, and has a great personality. Highly recommended. 
Chris

My appointments with Dr. Guthrie are always a welcoming and comfortable experience. I, as well as my family, always enjoy coming to the dentist no matter what the service is! The staff is top notch, the office sucks you in as soon as you walk in the door with friendliness and comfort, and Dr. Guthrie herself is not only professional but makes you feel as if you are her only patient. We are part of the James River Family Dentistry family and wouldn’t have it any other way! Thank you for taking such great care of us.

The Melville Family
The most genuine concern and professionalism that I have ever experienced in not only a health care setting…but in any setting. I speak with some authority as a health care professional myself for over two decades who has had numerous encounters with medical providers. Sure, you could get dental “work” anywhere. But why, when you can receive dental “Care”? I drove over 200 miles for my last appointment just to get the Service that Dr. Guthrie and her team provides. Highly recommended!
Tony

Dr. Guthrie is the best! Great office, state of the art equipment, and incredible care. I recently had a dental emergency (well, it was to me) and she stayed very late checking everything out and making sure I had the medication, etc I needed. I’ve NEVER had any medical professional provide the level of care and concern as did Dr. Guthrie. Five stars aren’t enough.

Glenn

The team at James River Family Dentistry is absolutely amazing!!!! From my very first visit I have always felt very comfortable and relaxed which is not common for most people at the dentist. Dr.Guthrie and her team provide an excellent atmosphere and make you feel like part of the JRFD family. I have always had a clear explanation of what is needed to be done and an effective treatment plan as well. I will never see another dental office again!!!

Jarid

Dr. Guthrie and the team at James River Family Dentistry are amazing. They make you feel like you are among family. I love Dr. Guthrie, my dentist for 6 years now. She’s is extremely competent, trustworthy, and kind. Ally, my hygienist is amazing too, best and most meticulous hygiene care I have ever received. Everyone on the team is excellent. If you are looking for a dental office in Richmond, VA, James River Family Dentistry is the place to go.

Suzi

I am an old guy and over the course of my lifetime, have dealt with at least a handful of dental offices. Recently the dentist I had used for years retired, so I sought a replacement. James River Family Dentistry was close and convenient, so I gave it a try. I was blown away– everything about my visit was light years ahead of anything I had experienced. The ambiance was friendly and caring, the service was thorough and competent (and pain-free), and the technology was state-of-the-art. I am grateful for the value received. My search for a replacement dental office has ended. When it comes to dental matters, I now choose James River Family Dentistry. I recommend it.

Peter

So friendly and caring. They do a quick job on my teeth and make the time pass quickly with their personal touches. A group of wonderful ladies. So professional and clean. Free water and coffee, cute dog, lovely and friendly ladies. My teeth look amazing too!

Anonymous

I was very pleased with my first visit to James River Family Dentistry. Everyone – office staff, hygienist, (Ally) and Dr. Guthrie were very friendly and made me feel very comfortable.

Joanna

Love everyone here at James River Family Dentistry! Dr. Guthrie is the best dentist I have ever had. Ally is the most meticulous hygienist and really cares about helping keep our teeth healthy. Jessica is always helpful and friendly when making appointments, checking in, or working with our dental insurance.

Briley

Very efficient environment! Friendly and personable staff! Service exceeded expectations, to the extent that I expect the best & they excelled past that point.

Mark
Love the office … great that they know you by name … always happy when you come in … very welcoming and omg the little blue French bulldog is the cutest and so spoiled!! The office always smell good … every employee is great!! I drive all the way from downtown Richmond which is about 25/30 minutes away and I don’t mind at all … they are great!
Anonymous

I was very pleased with my first visit. The staff and Dr. Guthrie made me feel welcome and comfortable. The office was nicely decorated and modern. I’m actually looking forward to my next visit.

Eva

Our visit was fantastic! It was my youngest daughter’s first visit to the dentist and they couldn’t have been nicer or more accommodating. The front office manager Jessica was also phenomenal as she was the only one of over half a dozen dentist offices that took the time to verify insurance benefits and make sure I wouldn’t have any  “surprises” with the insurance later.

Anonymous

I have a horrible fear of dentistry. James River / Dr. Guthrie and her staff are undeniably the best in professionalism and compassion. There are no words to describe the relief I feel from finding such a great practice and Dentist. I can honestly say I will be far less nervous the next time I go in.

Anonymous

My experience was wonderful! Everyone was so polite and helpful.They made me feel so comfortable. I walked out knowing I would not go anywhere else for my dental needs…..Thanks, James River Dentistry for being the wonderful people that you are!

Granada

Great service friendly service great atmosphere awesome dentist office I been using them 5 years.

Charles
The best dentist I’ve seen. Everyone is professional, thorough, friendly, and knowledgeable. Highly recommended.
Brandon

James River Dentistry is truly awesome. The entire staff is punctual, fast, courteous, professional, highly skilled and extremely flexible. They always make it look easy to accommodate my crazy schedule. More importantly, everyone there really cares.

Ahmad

I am delighted to have James River Family Dentistry on my team of healthcare professionals. Each member of the team are essentially friends you are thrilled to have the opportunity to catch up with at least twice a year. Their office is cozy and orderly, the music they play is relaxing, and their in-house therapy puppy is just too precious for words. The whole place makes you feel like you have walked into Dr. Marci’s home. You are welcomed by Jessica, who not only knows you by name but has the uncanny ability to remember the details of your life (not just for me – I have seen how she interacts with anyone who walks in the door). The hygienists are detail oriented and constantly ensuring your comfort. Dr. Guthrie is friendly and efficient. She always takes time to catch up with you and explain your status yet has a high value around your time. I have heard her on numerous occasions compliment her hygienist on the work they have done (and she usually compliments me on my teeth!).  If you are looking to build relationships and trust with your healthcare professionals, this is the place to be!

Anonymous

I would recommend this practice to anyone! The staff is friendly, efficient, and fast. Their office opens at 8am, which is perfect to squeeze in early appointments before heading into work. At my first appointment, I was told that I grind my teeth at night and was recommended a night guard to prevent further enamel damage; I was floored by this, as no other dentist had ever even mentioned this to me! They pay close attention to detail to help benefit their patients any way possible. Dr. Guthrie even called me over a weekend to check in on a filling she had done; I was so taken aback by this extra level of service. They always make you feel comfortable, ask the type of music you prefer to be playing, etc. If you’re looking for a quality dental practice (in a super convenient location, no less), I would definitely try them out!

Christina

I moved to the area from another state and had to find a local dentist. After looking at reviews for hours, I decided I would give JRFD a try. I was blown away. The staff is so funny, kind, and attentive and I felt more like I was visiting old friends than having dental work done. The hygienists are thorough and SO knowledgeable. They explained everything to me. Dr. Guthrie doesn’t just give you a list of things you need done; she individualizes the plan to you and your goals (including your financial ones). This is hands down the most pleasant medical and customer service experience I have ever had. During my dental work, they continually made sure that I felt nothing. Absolutely first class! The office is modern and inviting, and they have an adorable service dog. I also witnessed Dr. Guthrie wearing Minnie Mouse ears and soothing young patients. The staff goes above and beyond. I love this office!!

Brandy
I had my first visit to James River Family Dentistry last month. Dr. Guthrie and her entire staff welcomed me and made me feel very comfortable. I highly recommend this dental office!
Anonymous

I am a regular patient at James River Family Dentistry and have to admit I feel more like friends with the whole staff than a patient. I always feel comfortable and the atmosphere is so much fun. Makes going to the dentist a good experience….even when I have to get shots, LOL!!! I would definitely recommend Dr. Guthrie and her staff to anyone who is looking for a great dentist with great staff and atmosphere.

Cherri

Can’t say enough about the great people. I hadn’t been to a dentist in a while and was embarrassed about my teeth. They never made me feel bad about it and were totally professional, kind, and caring. They took care of all my needs. Other dentists send you to another for one procedure or another. Dr. Guthrie and her crew took care of everything. Definitely satisfied and happy about my smile now.

Allen

JRFD has an excellent staff, from the front office to dentist herself, and all in between. They are attentive and on time. In the several years that I have been going to them, I’ve received a variety of dental services and all delivered with care and focus on my well being. I feel like I am going to visit my friends when I go into the office for services…. it just so happens that they do dental work!

Anonymous

Every one was very patient and pleasant and even let me change my appointment time. Especially Kristen.

Nancy

This office makes your entire dental experience positive and as pain-free as possible. The entire staff is friendly, courteous and professional. I’m so happy I’ve found my dental home.

Deborah

I recommend James River Dentistry to anyone who asks. The staff are great and Dr. Guthrie truly cares about her patients. I always hated going to the dentist in the past. I don’t mind going now. Dr. Guthrie has made it so much easier. Her practice is like one big family. You can feel the love and concern for each other and the patients as soon as you open the door.

Kathleen

Terrific Dental Team. Whenever I have had a possible dental emergency, they have always scheduled me in to be seen that day! Excellent oral health care provided – from the regular 6-month check-ups to restorative dental procedures. Dr. Marci and the team are the best!!!!

Anonymous

I had my first visit to James River Family Dentistry yesterday and I was quite surprised by how great it was. Everyone there was incredibly nice, thoughtful and caring. Everything was explained to me in understandable terms and my questions were willingly answered and with a smile. Absolutely fantastic first appointment and I am so much more comfortable with going back. Thank you to the entire staff at JRFD. They far exceeded my expectations.

Natalie

This was my first visit. Staff and dentist were very nice and explained everything. They know the meaning of service with a smile. Thank you for making my more to a new dentist pleasant.

Mrs. Raines

Courteous, timely, appropriate, capable dental care. Couldn’t be happier with my treatment over these several years.

Terri

Wonderful, as always! Quick and considerate – the whole process was under ten minutes. I appreciate the offer to come in earlier than my scheduled appointment time. I’m grateful that you all are flexible and care so much about your clients. Thank you!

Lucy

The best dentistry I have ever had the fortune to go to. I am disappointed that I have to find a new dentist now that I’ve moved out of state. I wish they had clones that worked all over the country! Little to no waiting time for an appointment. Everyone is so happy and nice. Such a pleasant environment with a little dog! I loved this place and will miss it dearly. Thank you for being such an awesome place to get my teeth worked on.

Tia

The best dentist anywhere. Period. Totally professional, but at the same time comfortable and welcoming like a good friend or a favorite relative. If I EVER hear that someone I know needs a dentist, I wouldn’t hesitate for a second to recommend Marci.

Ian

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