Patient Testimonials

Kind words from our Richmond patients

We take great pride in the positive feedback and reviews we’ve received from our valued patients. These testimonials reflect our commitment to providing exceptional dental care and ensuring your satisfaction. We invite you to read what our patients have to say about their experiences with our skilled dental team, and we look forward to the opportunity to serve you and your dental needs.

“I have been going to James River Family Dentistry for over a year, and I can’t recommend them enough. They are professional, friendly, and caring, and they always make me feel comfortable and welcome. They have a modern and clean facility, with state-of-the-art equipment and technology. They offer a wide range of services, from routine check-ups and cleanings, to cosmetic and restorative procedures, to emergency care. The staff is amazing, and they always go above and beyond to accommodate my needs and preferences. They are very knowledgeable and skilled, and they explain everything in a clear and easy way. They are also very gentle and patient, and they make sure I am pain-free and relaxed during the treatment. They are very attentive and responsive, and they follow up with me after the appointment to make sure everything is fine. They are also very flexible, and they work with my insurance. Although on the pricy side, they are worth every penny. I always leave their office with a smile on my face, and a healthy and beautiful smile on my teeth. James River Family Dentistry is the best family dentistry in town, and I wouldn’t go anywhere else.”

Emmanuel

“James River Family Dentistry is amazing! So happy that my family and I found Dr. Guthrie and her amazing staff. For those with dental anxiety they have Coco, an amazingly loving dog, that will calm even the most anxious of patients. All the staff are amazing but I have to give a shout out to Ally. She really connected with my kids and discusses their likes, love of travel and my son’s various hockey adventures. If you are looking for a dentist head on over to James River Family Dentistry and see Dr. Guthrie and her amazing staff.”

Shaya

“Wednesday evening my 10 year old son broke his two front teeth in a bicycling accident. I immediately messaged Dr. Guthrie’s office and requested an appointment online, because this was way after business hours. By 7:30 am the next morning, Jessica had spoken to Dr. Guthrie and asked us if we could come in ASAP. She did an exam and an x-ray to fully examine the extent of the damage. Dr. Guthrie gave us the best course of action and we had his teeth repaired within the day! Dr. Guthrie’s team clearly had our best interests at heart and that means the world to us!

Tina

“Today was my first appointment at James River Family Dentistry and I’m so thankful to have found them. Every staff member was kind, efficient, friendly, and very professional. Katie, my hygienist, was a joy and I greatly appreciated how gentle she was with my mouth. The teeth cleaning did not hurt and she explained several things along with showing scans of my teeth. It was very interesting. I have every confidence in Dr. Guthrie and look forward to having her as my dentist. She’s concise and straight forward, yet very pleasant and patient. She spoke plainly of what future work she believed I should have done but at no time did I ever feel any pressure to make quick decisions. I highly recommend James River Family Dentistry!”

Anonymous

“Had to switch dentists and selected James River Family Dentistry. I went for a cleaning and the office is convenient, more importantly the staff is friendly and appreciated my business. They have nice modern equipment, Dr. Guthrie was warm and friendly and my hygienist, Katey, was great, and helpful with a skilled hand. I highly recommend James River Family Dentistry.”

Kelly

“Great staff and excellent service! Impossible to do any better!

Albano

“If I could give 10 stars, I would! I can’t tell you how pleased I am with Dr. Guthrie and the whole JRFD team! My child is very anxious about going to any doctor anymore, so I was bracing myself for a difficult visit, like all of the others. But our visit to JRFD couldn’t have been more perfect. We were greeted at the door with a warm welcome and their sweet dog, Coco. My child relaxed immediately! All of the staff are so warm and welcoming, and completely understanding. Now my child is looking forward to going back! I can’t thank them enough!! If you are looking for a family dentistry practice (and especially if you have young children!), I highly recommend JRFD. They are fantastic!”

Kellie

“Dr. Guthrie and her staff are really good at what they do! I was impressed with their care, efficiency, and skill. Great experience, even getting 2 fillings!”

Debbie

“I was very pleased with my first visit. The staff and Dr. Guthrie made me feel welcome and comfortable. The office was nicely decorated and modern. I’m actually looking forward to my next visit.”

I had an emergency and they worked me in the same day a few hours later. On top of that I was a new patient.”

Jessie

“Everyone is wonderful! Thank you for always being professional and personable.

Lori

“LOVE my dentist. I’ve always had problems with painkillers and anesthesia not working. Dr. Guthrie took the time to listen to me and made a plan to make sure I didn’t feel a thing. It was the first time I’ve ever had dental work without pain! The staff is amazing – they go the extra mile to work with your schedule. The office is clean and quiet and they make sure all the patients are safe. I went from dreading the dentist to looking forward to going and my teeth look amazing! My husband and kids also go to Dr. Guthrie and love this office! My kids had some anxiety associated with dentists until we switched to James River Dentistry. That is all gone now! Best dentist we have ever seen!!!!”

Kira

“My family and I have been going to this office for the past nine years and every time we are there they go above and beyond to take care of my family‘s needs! This is a very comfortable and clean office! Jess is wonderful, every time you walk in the front door you can see her smiling eyes and welcoming manner. The office is very clean, organized and beautifully decorated! Aly is an amazing hygienist and very efficient! And Marci is very knowledgeable on what kind of dental treatments that need to be done and always on top of the newest technology. This state of the art office is definitely one of a kind and I couldn’t recommend it more!”

Catherine

“First time here and I’m never looking forward to a dentist visit, but let me say these ladies are amazing. They make you feel comfortable and at ease and they are great at what they do. If you’re seeking a dentist and don’t visit this place, you’re missing out!!”

Herbert

“Absolutely love this practice!! Cute and quaint little office offering a personalized experience. If your looking for a warm, professional, inviting environment, and don’t want to go to one of those “chain” clinics, this is the place. From the moment I made my appointment until the time I walked out the door, the doctors and staff were all very friendly and helpful and made me feel like they cared not only about my teeth, but my overall health. Excellent practice!!”

Anonymous

“Dr. Guthrie and her staff are great! The professionalism they exhibit and the care and concern they all show for their patients make dental visits pleasant . The beautiful office space and the dogs make the experience even better. So glad we chose JRFD!”

Robin

Staff was professional and extremely nice. This was my first visit, and everyone made me feel very comfortable. They were very thorough and took the time to explain my treatment plan to me, step by step.”

Kesha

“I had the best experience. My visit was so much fun and the team is very knowledgeable, professional, and smart. I felt very valued. All of my questions were answered in a way I could understand and I knew what I needed to do to complete my treatment. This is a great practice.”

Anonymous

“It’s just like a family member. You will feel so at home coming to this practice. They care about you and they care about your oral health.”

“I loathe the dentist. I usually leave exhausted and with a terrible headache. I left this practice smiling, relaxed, and without a headache. I had the most comprehensive exam and cleaning of my life from cheerful, knowledgeable, professional people. And THAT’S a rarity these days. I can’t say enough good things.”

Lori

“Everyone at James River Family Dentistry is amazing. Friendly, kind and caring and had a great experience. It had been some time since I had been to the dentist and I was expecting judgement and pain. Thank you to Ally for providing me with neither during my two recent visits. Thanks to the team I am happy to show my smile again.”

Shaya

“I just started coming to this dentistry and have been blown away by the amazing service. Each member of the team is kind and welcoming. I would recommend this dentistry to anyone I know!

Grace

“Dr. Guthrie is phenomenal! We are a family of 7 and all our dental needs go to her! So do all our recommendations! 5 yo recently needed his tongue released and it was a perfectly smooth and flawless visit. When we had arrived for the procedure, he actually had a big grin and said how excited he was. Same bright smile when we left!”

Jenny

“I chose Dr. Guthrie’s practice based on the many positive online patient reviews I read. This is a FANTASTIC dentistry team! Friendly, efficient, gentle and non-judgemental. From the front desk staff to the hygienist to Dr. Guthrie, this was the best dental experience I’ve ever had. You’re in good hands with James River Family Dentistry.”

Tyler

Dr. Guthrie takes the time to listen to my concerns and works her best to resolve any issues — even if they are just cosmetic. The entire staff is friendly and welcoming. The office is clean, all of their technology is up to date and they even have a photo booth! I will never go anywhere else. If you live in the RVA area, James River Family Dentistry is the place to go for all your dental needs!

Caroline

“James River Family Dentistry is great!!! They always go out of there way to make sure I am comfortable and to explain not only my treatment plan but why it’s a good plan! I have had so many dentists that just say this is what we’re doing and I have all this work done just to have more problems. However, at James River Family Dentistry it actually feels like they are trying to get my teeth healthy to avoid problems in the future!!”

Brittany

“This place is amazing. They have the most relaxing and personable staff. They made everything easy and were great at educating me on what to expect and talking me through every procedure. This will be my dentist for life.

Gray

James River family dentistry is a wonderful place. The staff are professional and they make what can be an unpleasant experience rather enjoyable. I highly recommend this practice!

Shane

I just recently started going here and I love it! Everyone is very welcoming it feels like you aren’t going to the dentist which really calmed my nerves going in for a crown. Definitely recommended!

Kelly

“My favorite part about coming to this office is everybody is so friendly and so willing to help. I bring both my children here so it really is a family atmosphere.”

Great staff!! Ally is very thorough and the best hygienist I have ever had. It shows that she has a passion for her work. Dr. Marci is excellent, sincere, and has a great personality. Highly recommended.

Chris

This is by far the most knowledgeable and friendly office I’ve been to! The office is beautiful and the staff are excellent! 2 thumbs up! 5 stars and a sugar free cookie.

Tiffany

Very efficient environment! Friendly and personable staff! Service exceeded expectations, to the extent that I expect the best & they excelled past that point.

Mark

My appointments with Dr. Guthrie are always a welcoming and comfortable experience. I, as well as my family, always enjoy coming to the dentist no matter what the service is! The staff is top notch, the office sucks you in as soon as you walk in the door with friendliness and comfort, and Dr. Guthrie herself is not only professional but makes you feel as if you are her only patient. We are part of the James River Family Dentistry family and wouldn’t have it any other way! Thank you for taking such great care of us.

The Melville Family

The most genuine concern and professionalism that I have ever experienced in not only a health care setting…but in any setting. I speak with some authority as a health care professional myself for over two decades who has had numerous encounters with medical providers. Sure, you could get dental “work” anywhere. But why, when you can receive dental “Care”? I drove over 200 miles for my last appointment just to get the service that Dr. Guthrie and her team provides. Highly recommended!

Tony

Dr. Guthrie and the team at James River Family Dentistry are amazing. They make you feel like you are among family. I love Dr. Guthrie, my dentist for 6 years now. She’s is extremely competent, trustworthy, and kind. Ally, my hygienist is amazing too, best and most meticulous hygiene care I have ever received. Everyone on the team is excellent. If you are looking for a dental office in Richmond, VA, James River Family Dentistry is the place to go.

Suzi

“I highly recommend JRFD. First thing I noticed scheduling my appointment was reception is very friendly and helpful dealing with my insurance. I have had multiple fillings done by Dr. Guthrie and her assistant Katie. You can tell they work well together, and are true professionals. The multiple visits I have had here were quick and painless procedures, and they seem to be using the most up-to-date dental technology to make things even more efficient. 10/10 – looking forward to my next cavity :)”

Louis

Dr. Guthrie is the best! Great office, state of the art equipment, and incredible care. I recently had a dental emergency (well, it was to me) and she stayed very late checking everything out and making sure I had the medication, etc I needed. I’ve NEVER had any medical professional provide the level of care and concern as did Dr. Guthrie. Five stars aren’t enough.

Glenn

The team at James River Family Dentistry is absolutely amazing!!!! From my very first visit I have always felt very comfortable and relaxed which is not common for most people at the dentist. Dr. Guthrie and her team provide an excellent atmosphere and make you feel like part of the JRFD family. I have always had a clear explanation of what is needed to be done and an effective treatment plan as well. I will never see another dental office again!!!

Jarid

I am an old guy and over the course of my lifetime, have dealt with at least a handful of dental offices. Recently the dentist I had used for years retired, so I sought a replacement. James River Family Dentistry was close and convenient, so I gave it a try. I was blown away– everything about my visit was light years ahead of anything I had experienced. The ambiance was friendly and caring, the service was thorough and competent (and pain-free), and the technology was state-of-the-art. I am grateful for the value received. My search for a replacement dental office has ended. When it comes to dental matters, I now choose James River Family Dentistry. I recommend it.

Peter

Love everyone here at James River Family Dentistry! Dr. Guthrie is the best dentist I have ever had. Ally is the most meticulous hygienist and really cares about helping keep our teeth healthy. Jessica is always helpful and friendly when making appointments, checking in, or working with our dental insurance.

Briley

I was very pleased with my first visit to James River Family Dentistry. Everyone – office staff, hygienist, (Ally) and Dr. Guthrie were very friendly and made me feel very comfortable.

Joanna

So friendly and caring. They do a quick job on my teeth and make the time pass quickly with their personal touches. A group of wonderful ladies. So professional and clean. Free water and coffee, cute dog, lovely and friendly ladies. My teeth look amazing too!

Anonymous

I was very pleased with my first visit. The staff and Dr. Guthrie made me feel welcome and comfortable. The office was nicely decorated and modern. I’m actually looking forward to my next visit.

Eva

“Very professional, but I always feel like I’m having a good time in the dental chair and you can’t say that too often. I would absolutely recommend her practice to family and friends.”

Our visit was fantastic! It was my youngest daughter’s first visit to the dentist and they couldn’t have been nicer or more accommodating. The front office manager Jessica was also phenomenal as she was the only one of over half a dozen dentist offices that took the time to verify insurance benefits and make sure I wouldn’t have any  “surprises” with the insurance later.

Anonymous

Amazing service! Always welcoming and gentle on my teeth.

Megan

Great service, friendly service, great atmosphere, awesome dentist office. I’ve been using them for 5 years.

Charles

Love the office … great that they know you by name … always happy when you come in … very welcoming and omg the little blue French bulldog is the cutest and so spoiled!! The office always smell good … every employee is great!! I drive all the way from downtown Richmond which is about 25/30 minutes away and I don’t mind at all … they are great!

Anonymous

My experience was wonderful! Everyone was so polite and helpful. They made me feel so comfortable. I walked out knowing I would not go anywhere else for my dental needs…Thanks, James River Dentistry, for being the wonderful people that you are!

Granada

I have a horrible fear of dentistry. James River / Dr. Guthrie and her staff are undeniably the best in professionalism and compassion. There are no words to describe the relief I feel from finding such a great practice and Dentist. I can honestly say I will be far less nervous the next time I go in.

Anonymous

James River Dentistry is truly awesome. The entire staff is punctual, fast, courteous, professional, highly skilled and extremely flexible. They always make it look easy to accommodate my crazy schedule. More importantly, everyone there really cares.

Ahmad

The best dentist I’ve seen. Everyone is professional, thorough, friendly, and knowledgeable. Highly recommended.

Brandon

I am delighted to have James River Family Dentistry on my team of healthcare professionals. Each member of the team are essentially friends you are thrilled to have the opportunity to catch up with at least twice a year. Their office is cozy and orderly, the music they play is relaxing, and their in-house therapy puppy is just too precious for words. The whole place makes you feel like you have walked into Dr. Marci’s home. You are welcomed by Jessica, who not only knows you by name but has the uncanny ability to remember the details of your life (not just for me – I have seen how she interacts with anyone who walks in the door). The hygienists are detail oriented and constantly ensuring your comfort. Dr. Guthrie is friendly and efficient. She always takes time to catch up with you and explain your status yet has a high value around your time. I have heard her on numerous occasions compliment her hygienist on the work they have done (and she usually compliments me on my teeth!). If you are looking to build relationships and trust with your healthcare professionals, this is the place to be!

Anonymous

I would recommend this practice to anyone! The staff is friendly, efficient, and fast. Their office opens at 8 am, which is perfect to squeeze in early appointments before heading into work. At my first appointment, I was told that I grind my teeth at night and was recommended a night guard to prevent further enamel damage; I was floored by this, as no other dentist had ever even mentioned this to me! They pay close attention to detail to help benefit their patients any way possible. Dr. Guthrie even called me over a weekend to check in on a filling she had done; I was so taken aback by this extra level of service. They always make you feel comfortable, ask the type of music you prefer to be playing, etc. If you’re looking for a quality dental practice (in a super convenient location, no less), I would definitely try them out!

Christina

I moved to the area from another state and had to find a local dentist. After looking at reviews for hours, I decided I would give JRFD a try. I was blown away. The staff is so funny, kind, and attentive and I felt more like I was visiting old friends than having dental work done. The hygienists are thorough and SO knowledgeable. They explained everything to me. Dr. Guthrie doesn’t just give you a list of things you need done; she individualizes the plan to you and your goals (including your financial ones). This is hands down the most pleasant medical and customer service experience I have ever had. During my dental work, they continually made sure that I felt nothing. Absolutely first class! The office is modern and inviting, and they have an adorable service dog. I also witnessed Dr. Guthrie wearing Minnie Mouse ears and soothing young patients. The staff goes above and beyond. I love this office!!

Brandy

Everyone was very patient and pleasant and even let me change my appointment time. Especially Kristen.

Nancy

I had my first visit to James River Family Dentistry last month. Dr. Guthrie and her entire staff welcomed me and made me feel very comfortable. I highly recommend this dental office!

Anonymous

JRFD has an excellent staff, from the front office to dentist herself, and all in between. They are attentive and on time. In the several years that I have been going to them, I’ve received a variety of dental services and all delivered with care and focus on my well being. I feel like I am going to visit my friends when I go into the office for services…. it just so happens that they do dental work!

Anonymous

I am a regular patient at James River Family Dentistry and have to admit I feel more like friends with the whole staff than a patient. I always feel comfortable and the atmosphere is so much fun. Makes going to the dentist a good experience….even when I have to get shots, LOL!!! I would definitely recommend Dr. Guthrie and her staff to anyone who is looking for a great dentist with great staff and atmosphere.

Cherri

Can’t say enough about the great people. I hadn’t been to a dentist in a while and was embarrassed about my teeth. They never made me feel bad about it and were totally professional, kind, and caring. They took care of all my needs. Other dentists send you to another for one procedure or another. Dr. Guthrie and her crew took care of everything. Definitely satisfied and happy about my smile now.

Allen

Terrific Dental Team. Whenever I have had a possible dental emergency, they have always scheduled me in to be seen that day! Excellent oral health care provided – from the regular 6-month check-ups to restorative dental procedures. Dr. Marci and the team are the best!!!!

Anonymous

Wonderful, as always! Quick and considerate – the whole process was under ten minutes. I appreciate the offer to come in earlier than my scheduled appointment time. I’m grateful that you all are flexible and care so much about your clients. Thank you!

Lucy

The best dentistry I have ever had the fortune to go to. I am disappointed that I have to find a new dentist now that I’ve moved out of state. I wish they had clones that worked all over the country! Little to no waiting time for an appointment. Everyone is so happy and nice. Such a pleasant environment with a little dog! I loved this place and will miss it dearly. Thank you for being such an awesome place to get my teeth worked on.

Tia

Courteous, timely, appropriate, capable dental care. Couldn’t be happier with my treatment over these several years.

Terri

This was my first visit. Staff and dentist were very nice and explained everything. They know the meaning of service with a smile. Thank you for making my more to a new dentist pleasant.

Mrs. Raines

I had my first visit to James River Family Dentistry yesterday and I was quite surprised by how great it was. Everyone there was incredibly nice, thoughtful and caring. Everything was explained to me in understandable terms and my questions were willingly answered and with a smile. Absolutely fantastic first appointment and I am so much more comfortable with going back. Thank you to the entire staff at JRFD. They far exceeded my expectations.

Natalie

The best dentist anywhere. Period. Totally professional, but at the same time comfortable and welcoming like a good friend or a favorite relative. If I EVER hear that someone I know needs a dentist, I wouldn’t hesitate for a second to recommend Marci.

Ian

This office makes your entire dental experience positive and as pain-free as possible. The entire staff is friendly, courteous and professional. I’m so happy I’ve found my dental home.

Deborah

I recommend James River Dentistry to anyone who asks. The staff are great and Dr. Guthrie truly cares about her patients. I always hated going to the dentist in the past. I don’t mind going now. Dr. Guthrie has made it so much easier. Her practice is like one big family. You can feel the love and concern for each other and the patients as soon as you open the door.

Kathleen

I just went for my first checkup in 7+ years and I was treated with such kindness it’s making me rethink my fears of the dentist. I’m actually looking forward to going back. Wonderful crew, each and every one of them. I recommend the JRFD very highly. They also have an emotional support dog in the front office “Marley” who greeted me and walked me back to the room. Really really amazing experience. Marley keeps a tight ship.

Marshall

I can’t even begin to describe how wonderful this place is. I always feel like I’m hanging out with friends who also happen to like cleaning my teeth. Every person in the office is beyond friendly, patient, and knowledgable. They remember tiny details about me that came up in conversations over a year ago. I’m so glad I found them. Even after moving farther away, I make the trip to continue coming to JRFD.

Jeremy